PRIVACY POLICY
Effective Date
January 18, 2025
At Exalt Impressions, we prioritize your privacy and are committed to safeguarding your personal data. This Privacy Policy explains how we collect, use, store, and protect your information when you interact with our website, built on the Wix platform. By using our site, you agree to the practices described in this policy, in compliance with the Philippine Data Privacy Act of 2012 (RA 10173).
Personal Information We Collect
We may collect the following personal information when you use our services:
-
Account Information: Name, email address, password, and contact details when you create an account.
-
Order Details: Shipping address, billing address, and order preferences.
-
Payment Information: Processed securely through PayPal or Wix Payments.
-
Technical Data: IP address, browser type, device information, and site usage analytics.
-
Communication Records: Messages, inquiries, or feedback sent via our contact forms.
How We Use Your Information
Your data is used for the following purposes:
-
To process and fulfill your orders.
-
To send order confirmations, tracking information, and updates.
-
To improve our website, products, and services.
-
To provide customer support and respond to inquiries.
-
To comply with legal obligations and resolve disputes.
Data Retention Policy
Aligned with Wix’s platform guidelines:
-
Personal data will be retained for as long as necessary to fulfill the purposes outlined in this policy or as required by law.
-
Account Information: Retained while your account is active or until you request deletion.
-
Order Information: Retained for up to 7 years to comply with tax and legal requirements.
-
Communication Records: Retained for up to 1 year after the inquiry is resolved.
Data Sharing and Disclosure
We respect your privacy and will only share your personal data under the following circumstances:
-
Third-Party Providers: Your data is shared with trusted partners like Printful (for production and fulfillment) and PayPal (for secure payment processing).
-
Wix Platform: Data is processed and stored on Wix’s secure servers.
-
Legal Compliance: When required by law or to protect our legal rights.
Your Rights Under the Data Privacy Act
As a data subject, you have the following rights:
-
Right to Access: Request access to the personal data we hold about you.
-
Right to Rectification: Request corrections to inaccurate or incomplete information.
-
Right to Erasure: Request deletion of your data, subject to legal retention requirements.
-
Right to Data Portability: Obtain a copy of your data in a portable format.
-
Right to Object: Opt-out of data processing for direct marketing or profiling purposes.
To exercise your rights, please contact us using the details provided below.
Cookies and Tracking Technologies
Our site uses cookies and similar technologies to enhance your browsing experience and analyze traffic. Cookies may collect data about:
-
Site preferences and settings.
-
Visitor interactions and usage patterns.
You can manage cookie settings in your browser or through the Wix cookie banner on our site.
Security Measures
Wix provides advanced security features to protect your data, including:
-
SSL (Secure Socket Layer) encryption for secure transactions.
-
Data storage on secure, monitored servers.
-
Regular updates and monitoring to prevent unauthorized access.
Changes to This Policy
We may update this Privacy Policy to reflect changes in our practices or legal requirements. Significant updates will be posted on this page, and you will be notified via email where applicable.
Contact Us
If you have questions or concerns about this Privacy Policy or your personal data, please contact us at hope@exaltimpressions.shop.
For further assistance, you may contact the National Privacy Commission (NPC) via their official website.